David Brookes

Principal

Prior to joining Covance, Mr. Brookes worked as Project Manager of Continuous Improvement for a satellite communications company. In addition to managing continuous improvement and process re-engineering initiatives, Mr. Brookes managed multiple Siebel implementations and upgrades. Prior to that, he served a variety of industries working for Accenture as a consultant specializing in process and management consulting.

Mr. Brookes received a B.A. in Business Administration from Stetson University. He is a Siebel Certified Business Analyst and has received DCI eUniversity Professional Certifications in CRM Process Modeling and Analysis, and Data Quality.

Dave Coddington

Principal

Dave Coddington has more than seven years experience implementing various customer relationship management (CRM), call center and analytics technologies. He is an expert with Siebel application software and possesses a "Siebel 7 Core Consultant" certification from Siebel Systems.

Prior to joining Covance, Mr. Coddington worked as a management consultant for Deloitte Consulting and Gap Gemini/Ernst & Young. During this time, he completed six full Siebel implementations at various clients.

Mr. Coddington earned an M.B.A. in Information Systems Management from Baylor University and a B.S. in Business Administration and Economics from LeTourneau University.

David Dowton

Principal

Prior to joining Covance, Mr. Dowton was a clinical research associate for several global pharmaceutical companies. Before joining the Australian pharmaceutical industry in 1997, Mr. Dowton worked for nine years in HIV molecular virology research at the NSW Institute of Clinical Pathology and Medical Research at Westmead Hospital, Sydney, specializing in nucleic acid amplification technologies. During this time, he published a number of scientific articles in peer reviewed journals, and presented at a number of local and international HIV symposia.

Mr. Dowton received a Bachelor of Applied Science with honors in Biomedical Science from the University of Technology, Sydney.

Lynn Fitzgerald

Senior Director

Lynn Fitzgerald specializes in the delivery of strategic business solutions and technology initiatives through a disciplined focus on process architecture and project management competencies. Her expertise is in the development of custom solutions that support call center, customer relationship management business, and technology capabilities.

Helene Kennedy

Vice President, Marketing and Sales

Helene Kennedy has significant experience in consulting, business operations, and program management. Since joining Covance in 1991, Ms. Kennedy has consulted with major biotech and pharmaceutical clients to design, implement, and manage large reimbursement support programs for innovative therapies. Her experience spans oncology, arthritis, dialysis, and HIV.

Ms. Kennedy is frequently asked to speak to audiences within the pharmaceutical and biotechnology industries about the importance of reimbursement support programs in the successful launch of a new therapy.

Prior to joining Covance, Ms. Kennedy spent three years as a branch manager at a for-profit home healthcare agency.

Ms. Kennedy received a B.S., cum laude, from Lesley College.